Privacy Policy

Ricoh Biosciences, K.K. is committed to protecting your personal information.
This Privacy Policy applies to the collection and handling of data on our website, in our products and services, and in our sales activities. It does not apply to other products or services, or to other websites. All personal information of our customers will be handled appropriately in accordance with this Privacy Policy.

1. Compliance with Laws and Regulations

We will comply with laws and regulations regarding personal information.

2. Collection of Personal Information

We will collect personal information such as identification information and information related to the use of our services when customers purchase our products, use our services, request support, attend meetings, participate in academic exhibitions, seminars, or advertising events.

We will not collect information about the hardware or software of customers' computers. We are not responsible for the protection of personal information on websites or at events other than our own.

3. Use of Personal Information

We will use the personal information we collect solely for the purposes listed below.

Providing information about products or services
Providing information about events such as academic exhibitions, seminars, and campaigns
Contacting customers for support or meetings
Sending purchased products or materials

4. Joint Use

We will jointly use personal information as described below.

（1）Items of personal information subject to joint use
　　　The information listed in Section 2
（2）Purposes of joint use of personal information
　　　The purposes listed in Section 3
（3）Scope of joint users
　　　Our group companies (including Ricoh Biosciences, Inc. and Ricoh Group companies)
（4）Responsible party for joint use
　　　Our address and representative are listed on the “Company Overview” page of this website.

5. Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties without your consent.
However, we may disclose information to third parties within the necessary scope in the following cases:

When requested by public authorities based on laws and regulations
To protect rights and property
In emergency situations to protect human life or physical safety

Furthermore, when disclosing personal information to third parties located abroad that have implemented measures equivalent to those required of personal information handling businesses under the Personal Information Protection Act, we will take necessary measures to ensure the continued implementation of such measures.

6. Respect for Individual Rights

We respect the rights of individuals regarding the personal information we hold and will respond to requests from individuals regarding the collection and use of their personal information, including requests for disclosure, correction, or deletion, within a reasonable period of time and within an appropriate scope.

7. Management of Personal Information

We pledge to protect our customers' personal information with the utmost care. We use various security technologies and procedures to protect customers' personal information from unauthorized access, unauthorized use, or disclosure. For example, personal information provided by customers is stored on computer systems located in secure facilities with restricted access.

8. Updates to the Personal Information Protection Policy

We may update this Personal Information Protection Policy to reflect feedback from our company and customers. Any significant changes to how we collect, manage, or use your personal information will be notified on our website. Details will also be posted on this page.

9. Inquiries Regarding Personal Information

For requests regarding the disclosure, correction, or deletion of personal information, please contact us. After verifying your identity, we will respond within a reasonable scope. To opt out of promotional emails, you may reply directly to the email received and request removal from the mailing list.